Delivery & Returns

Delivery Fees

We at Elmstok can deliver and ship a wide range of our document presentation and finishing products both within the UK as well as Internationally.

If you can not see the country you are looking for then please contact us for a quotation by either emailing us at or using our online chat feature.

If you are located within the UK then please select your delivery option during the checkout process. All prices exclude 20% VAT.



Standard UK Mainland (2-5 working-days) £12.00
Next-Working-Day UK Mainland Delivery (orders placed before 14:00 GMT) £15.00
Before 9am UK Mainland (orders placed before 14:00 GMT) £48.00
Before 12 Midday UK Mainland (orders placed before 14:00 GMT) £36.00
UK Mainland Pallet (Over 30kg) £75.00
International Contact


All goods are non-returnable, except for defects in manufacturing. All discrepancies, loss or damage must be made within 24 hours, and returned to us within seven days of receiving the goods. 

A 30% handling fee will be charged on all goods returned, plus any delivery costs that were charged for sending the item/s out by us.

To exercise the right to cancel, you must first contact us by post or email of your decision to cancel your order before returning your product(s).

We cannot accept refunds for goods which are made to your specification or are personalised.

For full details please see our terms and conditions page or contact us.